Portfolio Census Performance

Hired by a private equity group, Northbridge swiftly improved oversight and operations in seven underperforming assets, increasing occupancy from 41% to 61% and doubling monthly net move-ins within eight months.

A private equity group engaged Northbridge to assess multiple recurring challenges causing seven of their assets to underperform in revenue and occupancy. The issues varied by asset, but the one operator overseeing them demonstrated inconsistent oversight resulting in systemic problems.

Northbridge’s assessment of each asset identified a clear path to correction, and in working with both the operator and private equity group, Northbridge deployed the best practices in sales performance, digital lead generation, and system enhancement. Northbridge collaborated in regular site meetings with the regional and onsite leadership team to generate real-time solutions and track them week-over-week.

During the first eight months of this engagement, occupancy grew from 41% to 61% and the monthly net move-ins went from 8 to 17.


  • 8 Month

    Engagement period

  • 61% Occupancy

    Start of engagement: 41%

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